PRIVACY POLICY
The personal data requested as contact, financial and sensitive identification (as well as those that may be contained in our registration form, called “Personal Data” are processed by YEYIAN with address at C/ MANUEL TOVAR 16 LOCAL 1 C.P. 28034 MADRID , SPAIN, with the following main purposes:
- Updating our databases.
- Creation of your account for the sale of goods with home delivery.
- Online shopping (product section, order picking, delivery processing)
- Notify you of the current status of your special order
- Carry out the payment process and the corresponding billing, if required
- Address doubts, complaints, comments, suggestions, clarifications, returns and follow up on them
- Quality of service
We may process your Personal Data for the secondary purposes listed below:
- Send you promotions, advertising, benefits and discount coupons.
- Know your consumption habits, tastes and preferences to offer you those products that suit them.
- Prepare marketing studies, market segmentation and statistics.
- We invite you to participate in our events, contests, raffles, promotions and activities on social networks, website, store, mobile app, call center, etc.
We inform you that, when registering your account or making a purchase, you expressly accept our Personal Data for the purposes of this Privacy Notice.
In addition to the information you provide to us, we may collect information such as the user's IP address, browser type, domain name and specific pages within the site through which you accessed, as well as the user's interaction time with the website, and cookies in order to compile statistics on the browsing behavior of our users and direct it , on the same site, information on products that may be of interest to you. The personal information you provide to us is stored in controlled databases with limited access.
When buying a product online, bank details will be requested, which will be treated safely, completely and confidentially since we use security certificates.
Your Personal Data will be processed based on the principles of legality, consent, information, quality, purpose, loyalty, proportionality and responsibility in terms of the Legislature. The confidentiality of your personal data will be maintained through the effective establishment of administrative security measures, to avoid damage, loss, alteration, destruction, use, access or improper communication.
The Personal Data you provide us will be processed for the following main purpose:
Proceed, investigate, resolve and respond to any of the above requests.
ARCO rights, revocation of consent.
To start the law request process for the revocation of your consent for the processing of your Personal Data, you can do so by writing to us.
Limitation of Use or Disclosure
You may limit the use or disclosure of your Personal Data to stop receiving advertising or promotional messages through the following means:
Unsubscribe found within the messages you receive by email.
By letter to the Privacy Office.
Any modification or update to this privacy notice will be published on this portal, so we recommend its continuous review.
List of cookies we collect
The following table shows the cookies we collect and what type of information they store.
| COOKIE NAME | COOKIE DESCRIPTION |
| CARRITO | The association with your shopping cart |
| CATEGORY_INFO | Stores category information on the page, allowing you to review pages more quickly |
| COMPARAR | The items you are comparing |
| MONEDA | Your preferred currency |
| CLIENTE | An encrypted version of your customer ID with the store |
| CUSTUMER_AUTH | An indicator when you are in the store |
| INFORMACION_CLIENTE | An encrypted version of the group you belong to |
| IDS_SEGMENTO_CLIENTE | Stores the customer segment ID |
| EXTERNAL_NO_CACHE | A flag indicating whether the cache is disabled or not |
FRONTEND | Personal identification session on the server |
| INVITADO-VISTA | Allows the customer to edit the orders |
| LAST_CATEGORY | The last category you visited |
| ÚLTIMO_PRODUCTO | The most recent product you have seen |
| NUEVO MENSAJE | Indicates a new message you have received |
NO_CACHE | Indicates if the use of the cache is allowed |
| CARRITO_DE_COMPRA_PERSISTENTE | Cart information and order history |
| ENCUESTA | Identification of recently selected boxes |
| COMPARADO RECIENTEMENTE | Recently Purchased Tranche ID |
| STF | Information about the products you have emailed to your friends |
ALMACENAR | See the store in the language of your choice |
| USER_ALLOWED_SAVE_COOKIE | Indicate if a client allowed the use of cookies |
| VIEWED_PRODUCT_IDS | Products you've recently viewed |
| LISTA DE DESEOS | List of products added to your wish list |
| WISHLIST_CNT | The number of products on your wish list |